Sarku Japan

Reviews

• Jose G.

  star star star star star_border 8 June 2026

  The Sarku locations at the malls seem to do a better job since they are usually more highly trafficked. The teriyaki chicken at this spot seemed a bit watered down. Still enjoyed it though. Maybe it was because the veggie sides were steamed.

• Vanessa N.

  star star star star_border star_border 1 June 2026

  Not too bad for a fast food place. I usually get the teriyaki chicken bento box, and for a decent price you get a lot of variety. You get rice (I pick fried rice), teriyaki chicken (tender and flavorful), salad with ginger dressing, 4 pieces of california roll sushi, and 2 fried dumplings. I'm the type to get tired of my food if it's only one flavor so I like that I can get a little taste of everything. I get the miso soup as well and while it's clearly instant soup with weird "tofu" pieces in it, it's not too terrible and still tastes like miso soup.
  
  The service is fast and for the price you get a decent amount of food so I'll continue to come here when I'm craving Japanese food but want something quick and affordable.

• Rebecca G.

  star star star star star 31 May 2026

  I didn't have high expectations but I'm glad I went anyway! I got the beef bento box with noodles and for $10 you get every penny you pay! There was beef, noodles ($.50 upcharge), salad with dressing, 4pcs of a California roll, and 3 dumplings. I gave 5 stars because they were fast, the food was good, reasonable prices, and good service. I can't wait to come again!

• Jay H.

  star star_border star_border star_border star_border 26 May 2026

  Sigh...
  
  I'll start by saying that Sarku as a franchise hasn't disappointed me food wise.  They are one of the most consistent chains in this area.
  
  However, this location will NEVER receive any business from me again.
  
  I went in one evening to grab dinner and there was a group of maybe 15 (10 kids and 5 adults).  They all ordered before me and ordered quite a bit of sushi and teriyaki.  Each kid and adult placed their order one by one and then one person paid at the end.  So when it was time for me to order I wanted both sushi and teriyaki, and was told there would be about an 8 minute wait on the sushi.  I said that was perfectly fine.
  
  25 minutes later, I'm still waiting for my sushi.  The party before me apparently was not aware of how many pieces of sushi came in an order.  So although person A ordered a California roll and person C ordered a California roll, the chef making the sushi put both orders on the same plate so they assumed it was one order.  When they were made aware of what happened they ordered more sushi on the spot.  THESE ORDERS were still filled before mine.  Which isn't fair to me or other patrons that were behind them.
  
  Additionally, when the cashier (Miguel) was trying his best to sort out with the sushi chef (Hong Yen) how many sushi orders were they missing versus how many were filled she screamed at him at the top of her lungs.  She belittled and berated him as if it was his fault that SHE was combining orders and couldn't keep up with the combination plates even though it wasn't ordered that way.  She even came around the counter and yelled at the group pointing at the sushi saying what they ordered versus what was on the table.  
  
  I was so taken a back that I just wanted a refund for my sushi and wanted to leave the establishment.  I will never visit this location again as long as that sushi chef is still employed there as her customer service and employee relations are terrible.  I suggested that Miguel file a complaint with the owner as no HUMAN deserves to be talked to in that manner.

• Chan L.

  star star star star_border star_border 23 May 2026

  This place is like the fast food version of Japanese food, quick and affordable. Typically Japanese restaurants charge arm and leg to get maki rolls or any meat dish. But this place has the hibachi style grilled meat (chicken, beef, shrimp) for about $10 or less. Of course the quality isn't great but it will get you full. The teriyaki sauce is pretty good but sometimes they over do it and the rice gets salty.
  
  I usually get the bento box that comes with meat, rice, salad with ginger dressing, fried dumplings, and california rolls. I mean it is a lot of food for one person in my opinion. The variety that comes with the bento box is good. I would say this is the place to go for less expensive and quick Japanese food and would recommend it. Can't give more stars though because the quality of the food isn't like a restaurant and the rice they use for the california roll is usually kind of hard and dry.